Privacy Policy

Last updated: September 2026

Moment Pilates Co respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how your personal information may be collected, used and looked after when you visit this website, make an enquiry or use services provided by Moment Pilates Co.

Who I am

Moment Pilates Co is operated by Jennifer McGowan, trading as Moment Pilates Co.

If you have any questions about this Privacy Policy or how your personal information is used, please contact:

jennifer@momentpilatesco.co.uk

Information I may collect

Depending on how you interact with Moment Pilates Co, I may collect:

  • Your name and contact details

  • Information you provide when making an enquiry

  • Booking and payment information

  • Information needed to arrange or manage your Pilates sessions

  • Health and exercise information you choose to provide through health screening, PAR-Q or consent forms

  • Communications between you and Moment Pilates Co

  • Information about how you use this website, where collected through cookies or website analytics

How I use your information

Your information may be used to:

  • Respond to your enquiries

  • Arrange and manage Pilates classes, private sessions, Wedding Moments and workplace wellbeing sessions

  • Process and administer bookings and payments

  • Contact you about your booking or service

  • Help provide Pilates sessions appropriately and safely

  • Maintain necessary business and financial records

  • Operate and improve this website

  • Send marketing communications where you have agreed to receive them

I will only use your personal information where there is an appropriate lawful basis for doing so.

Health information is treated with additional care as it is considered special category personal data under UK data protection law.

Booking platforms and service providers

I use trusted third-party services to help operate Moment Pilates Co and provide services to you.

These may include Gymcatch for class bookings and account management, Squarespace for this website and associated website services, and providers used for payments, email, forms and business administration.

These providers may process personal information where necessary to provide their services.

Sharing your information

I do not sell your personal information.

Your information will only be shared where necessary to provide a service, operate Moment Pilates Co, comply with a legal obligation or where you have otherwise agreed to it.

How long I keep your information

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected and to meet any relevant legal, accounting, insurance or other business requirements.

When information is no longer required, it will be securely deleted or disposed of where appropriate.

Cookies

This website may use cookies and similar technologies to allow the website to function and to understand how visitors use it.

Where consent is required for non-essential cookies, you will be given the opportunity to accept or manage your choices.

You can also manage cookies through your browser settings.

Your rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

  • Ask what personal information is held about you

  • Request a copy of your personal information

  • Ask for inaccurate information to be corrected

  • Ask for your information to be deleted in certain circumstances

  • Restrict or object to certain uses of your information

  • Withdraw consent where processing is based on your consent

To exercise any of these rights, please contact:

jennifer@momentpilatesco.co.uk

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to Moment Pilates Co services, this website or legal requirements.

The most recent version will always be available on this page.